Software Testing Outsourcing The Ultimate Guide in 2023
The success of software development heavily relies on thorough testing. This includes testing the functionality, user experience, and compatibility of the application programming interface (API). A comprehensive testing process ensures the stability, performance, and safety of the application.
During the deployment phase of software testing, there are two primary options available: in-house testing and outsourcing. You may be asking yourself, should you consider outsourcing for software testing?
This article explores outsourcing software testing in detail. It delves into the advantages, challenges, and guide to success in outsource software testing.
Overview software testing market
The software testing industry has grown impressively, hitting a whopping billion value in 2022. And it doesn’t stop there, experts forecast that this growth isn’t slowing down anytime soon, with a steady rise of 5% CAGR expected from 2023 through to 2032. One of the major engines fueling this growth? The surging use of mobile apps.
There’s a soaring demand for mobile apps in a myriad of areas like transactions, entertainment, and gaming. It’s really crucial to frequently update these apps to ensure users enjoy a seamless experience. Conducting tests on these apps plays a key role in improving their overall functionality, speed, and appearance on a range of devices.
Software testing is crucial in the development phase, especially for spotting and correcting bugs. It’s like a preemptive strike to enhance the quality and reliability of the software before it even gets out on the market. This whole process makes sure that mobile applications meet the evolving user expectations. Consequently, the software testing field is quite indispensable to the success and competitiveness of these applications.
Overview software testing market
Outsourcing software testing and its benefits
You might be thinking that outsourced software testing isn’t really worth it. However, it’s actually a smart move that could save you a lot of time and money in the long-term. Consider your development team; they’re experts at building software, but quality assurance testing might not be their strong suit. This means they’d need extra time and resources to master these skills and actually implement the testing. That’s an extra layer of effort and expenditure you could avoid with outsourced testing.
Choosing to outsource software testing at this point can really help to save costs, especially when compared to setting up an in-house testing team. To dig into the specifics:
Cutting down on development and maintenance costs, outsourcing means you don’t have to worry about setting up and maintaining an in-house testing team. You save considerably on expenses linked to this.
Having an experienced external team on board is a real time-saver. Because they already come equipped with all the necessary knowhow and skills.
Furthermore, you do not need to spend substantially in databases and infrastructure to carry out testing.
When you use professional testing services, your company gets the benefit of a thoroughly worked out testing process and tools that are continually improved and fine-tuned. This speeds up the testing process, reducing the chances of mistakes from overlooked steps in the testing procedure.
Moreover, leveraging software testing services can offer exceptional chances to collect comprehensive assessments from external resources. These evaluations can offer deep insights into your software’s quality and performance, elements that might be missed by your internal team. Consequently, this can help improve the overall quality of your product before it even reaches the market.
Testing variety is essential to comprehensively examine and identify potential issues in different aspects of software. Each type of testing serves a specific purpose in the software development process and detects different types of defects. Some examples of testing methods include:
Test Cases: Meticulously designed scenarios to verify software functionality and behavior.
API Testing: Validates the smooth functioning, integration, and security of application programming interfaces (APIs).
Compatibility Testing: Ensures software functions across diverse devices, platforms, operating systems, and browsers.
Mobile App Testing: Checks mobile applications for quality standards and a seamless user experience.
Application Testing: Assesses functionality, performance, and usability of software applications.
Usability Testing: Evaluates the ease of use and user-friendliness of software.
Localization Testing: Ensures software is culturally appropriate for different markets and languages.
Security Testing: Identifies vulnerabilities in software systems to protect against security breaches.
Furthermore, software companies recognize and prioritize the significance of safeguarding data and ensuring privacy throughout the software development and deployment process. They conduct thorough security testing to protect user data and prevent any potential information leaks.
The company can adjust the size of the testing team as needed, without adding or reducing testing resources. This flexibility helps manage resources effectively, minimize costs, and improve testing efficiency.
Outsourcing allows the company to tap into the expertise of experienced and specialized testing professionals, especially in certain types of testing. This is highly beneficial when there is a need for professionalism and top-notch quality in specific testing areas that the internal team may not possess.
Challenges encountered in outsourced software testing services
Ensuring the security of customer and company data is of utmost importance during the software testing process. When using software testing services, sensitive data is often involved. It is crucial to prioritize the security of this data from its transmission until you regain possession.
Hence, it is crucial to choose a software testing service that has excellent security measures. This ensures the protection of sensitive information for both the company and its customers.
When considering outsourcing software testing, the inevitable challenge is to ensure quality. One major risk involves choosing a service provider solely based on low cost. This can result in various issues, including lack of experience, poor-quality testing processes, or insufficient information security. These problems not only affect project timelines but also diminish the overall effectiveness of the testing process.
When companies outsource software testing, they can face challenges in communication that hinder effective collaboration. These challenges may include language differences, varying levels of proficiency, and potential misunderstandings. Furthermore, differences in time zones can make scheduling and coordination more complicated.
To overcome these challenges, it is important to establish clear channels of communication, utilize collaboration tools, and encourage an open and inclusive communication culture. Providing regular updates, maintaining comprehensive documentation, and fostering a sense of teamwork can help in navigating communication hurdles when working with outsourcing partners.
How to achieve success with outsourced software testing
Evaluating the Reliability of the Outsourced Team
When choosing a software testing partner, it’s essential to prioritize reliability and trustworthiness. This involves more than just examining reference documents and past project outcomes. It’s also important to evaluate whether the partner is a good match for your needs and understands your specific industry.
A dependable partner not only confirms results but also willingly shares testing documentation and sample tests. This helps you assess their deep expertise and suitability for your project’s specific needs.
When developing a mobile application, it’s crucial to select a testing partner who specializes in mobile app testing and possesses a comprehensive understanding of mobile platforms like iOS and Android.
A skilled partner thoroughly evaluates the features, user interfaces, and app performance to ensure they are of high quality. This evaluation helps avoid issues and errors when launching your app, resulting in a smooth and responsive user experience.
Understanding their resources and limitations
To accurately grasp a software testing company’s abilities during a project, it’s crucial to understand their resources and limitations. Evaluating the skills, capabilities, and size of their testing team is important. Additionally, it’s essential to assess how they use testing tools and technologies and their proficiency in automating processes. The infrastructure and testing environments they have in place also greatly impact their ability to create a diverse testing environment.
When developing a mobile banking application, it is crucial to choose a testing partner who specializes in building security, data encryption, and protection against different types of attacks. Talking to potential partners about similar projects they have done will help confirm their experience in the electronic banking sector.
In this case, your partner’s capabilities are crucial for meeting the project’s requirements and addressing unique challenges within your industry.
Find partners with specialized expertise in the niche field if necessary
When developing an application for a specific industry, choosing a software testing service with experience and expertise in testing such applications is crucial. Not all software testing companies are the same, and for each industry, there are unique requirements and standards.
In various industries, the risks, timelines, and technologies differ. To ensure your application is tested in line with industry principles and standards, selecting a software testing partner is crucial. The field of software testing offers numerous options, so it’s important to carefully choose a partner who meets your project’s requirements and aligns with the specific characteristics of your industry.
Review the transparency in the software testing process
Transparency is important for the success and quality of a software testing project. It involves providing clear, easily accessible information about testing activities, progress, and results.
Specifically, it includes:
Regularly updating reports and clear documentation.
Specific test plans and strategies.
Detailed bug reporting management, real-time tracking of reported issues.
Identification and sharing of clear testing metrics.
Establish KPI before engaging with a partner
Establishing KPI is crucial when working with a testing partner. It helps measure and evaluate the success of the testing process. This means setting specific metrics and benchmarks that match the project goals and requirements. By setting KPIs from the start, both parties have a clear idea of what outcomes and performance criteria to expect. It promotes effective communication and collaboration throughout the testing engagement.
There are many benefits to outsourcing software testing. You can gain access to specialists, amp up your testing resources, and make your testing more efficient. This means businesses can concentrate on their main tasks while experts from outside look after software quality assurance.
Finding the right testing partner is critical. When deciding, consider their experience, openness, and how they will match your project’s needs. Understanding their strengths and weaknesses, staying in clear contact, and setting targets are vital. These steps help ensure successful outcomes when outsourcing tests.
With careful planning, firms find outsourcing software testing is a smart strategy. It can improve the development phase, quicken entry to market, and promise the delivery of superior software products.
Nexle is a leading software development company based in Ho Chi Minh City, Vietnam. We are delivering on the world’s largest, most complex projects to transform the way governments, companies and communities work. We have been developing smart, technology-enabled solutions to solve our clients’ toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. Nexle is well positioned to be a partner and co-innovator to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets. We’re globally recognized for our innovative approach towards delivering business values and our commitment to client success.